Hopeless-
Horrible experience. The rep was more concerned about getting me out of the store rather than trying to help me find what I was looking for. She was literally slamming the piece I was getting down while ringing me out and pounding on the keys as she typed. I hope that the piece I spent my money on isn't broken by the time I gift it after the rep treated it with such love. Is there even a concern for customer service? Go elsewhere.
It was okay to have jewelers
That time there wee better staff I guess. WILL NEVER GO BACK TO KAY...GOODBYE TO YOUR 60% OFF OFFERS. KEEP THAT WITH YOU. DO NOT CALL ME ON MY PHONE TO COME BEGGING AND BUY . DONT KNOW HOW TO DO BUSINESS.
I had purchased a 1000 dollar worth diamond ring 2 years ago.
Amazing experience. We went to go get our wedding rings, and walked out with the rings, plus bridesmaids gifts, plus a watch, and earrings for my fiancee, all for about the price of her ring alone. They had multiple sales and discounts going on and the rep was very kind to let us in on all of them. 25% off here, 100.00 off every 300.00 another 25% off there. I'd go back in a heartbeat.
I entered the store , nobody bothered to ask what I was looking for.
I then specifically asked for sterling silver jewelry and the staff said it is around everywhere!!!!..phew..if it is everywhere then why should you tell me!!!.
Kay Jewelers is a US Jewelry Store based in Victor, New York. Kay Jewelers is located at 186 Eastview Mall, Victor, NY 14564, USA.
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