HORRIBLE CUSTOMER SERVICE!!!!! So I went into clarks in east view mall to purchase My son some clarks for Christmas for 1 the 2 guys working in the store didn't greet or acknowledge the fact that was standing there with a shoes in my hand for 10 minutes plus to get the right size! 2 they walked past me several times the older guy even bumped into me knocking my purse off my shoulders He didn't say excuse me or sorry just proceeded on to another customer! I'm still being patient
The representative at clarks helped me out tremendously! I went in for a pair of shoes and she explained the bogo deal that they had going on. She brought out plenty of shoes for me to try out on and was very personable. Ill be back for sure!
Clarks shoe store - BE AWARE OF RACISM. (Christina) I go to this mall frequently and I visit Clarks store every time I stop by the mall. I visited the Clarks store today and I felt so horrible because of the clerk, Christina, at Clarks. There was no one in the store when my friend and I went into the store. We asked her that we need help looking for a size. She never answered back for 5 times even after we called her right in front of her. She treated us just like she can't see us. I don't want to identify people by color, but It was so apparent that she was being a racist. Finally, she answered back with very very very RUDE attitude and walked away to other customer who is white. She greeted her so brightly and answered her questions. Two minutes later, two other Asian girls and other non-white people came in. Even she was doing nothing, she DID NOT ANSWERED BACK TO THEM EITHER. I have been living in this country more than 10 years and this was the worst experience I have ever had.
Clarks is a US Shoe Store based in Victor, New York. Clarks is located at 530 Eastview Mall, Victor, NY 14564, USA.
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